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The other wins of DevOps

Fri, 04/07/2017 - 09:26 -- Kirsti Stien
There’s a bit more to the DevOps movement than the wins of automation with cloud computing and CI/CD as a way of doing effective IT.

If you look into Puppet’s State of DevOps report from 2016 and 2015 it has findings in terms of diversity, burnout, leadership, company loyalty and team structure – not only processes and tools.

As you probably heard, DevOps is also about cultural change. The organisation itself and the managers need to define and communicate their vision of this cultural change, and provide the tools and policies needed to make it happen.

The birth of a successful DevOps Team

If the leaders are too lazy or don’t see the whole picture, chances are that an old fashioned framework like ITIL is the final result. But if the managers are able to build teams that work together effectively and are not afraid of taking risks or doing new things, a successful DevOps team is born.

Continuous delivery gives better result

In last year’s report one of the key hypotheses was that teams implementing continuous delivery practices will build better products, and also feel more connected to the rest of the organization. By creating higher performance, you will get an increase of the rate of validation of ideas and higher level of job satisfaction, which result in better organizational performance.

Many companies still give developers are large stacks of work in big batches, which tend to make the employees feel less connection to the organization. Demotivation and emotional disconnection from their workplace will lead to worse organizational outcomes.

When burnout occurs, it’s usually more a reflection of the culture and environment than the person itself. Constant disruption can hurt the team, if the team is not interested and engaged. With DevOps and rapid change the group needs to focus on creativity and development. Building trust and keeping the team interested is vital.

So, here is what you can do:

  • Challenge people
  • Listen to them
  • Hear what they say directly or indirectly
  • Get people to volunteer, rather than assign workload

Collaboration is the key, together with a respectful and supportive workplace.

The greatest asset

People are the organization’s greatest assets, so investing in them and enabling them to to their best work makes perfect sense. When people are willing to go the extra mile the organizations get higher levels of performance and productivity.

State of Devops 2015 and 2016

 

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