Mattermost is an Open Source collaboration and messaging platform designed for secure team communication, especially in technical and enterprise environments.
Unlike consumer chat apps, Mattermost focuses on privacy, security, and extensibility. It can be deployed on-premises or in a private cloud, giving organisations full control over their data—making it popular in industries like defence, healthcare, and financial services where compliance and data sovereignty matter.
Feature highlights
Team board for planning
Mattermost Boards is a flexible, Trello-like project management tool built into Mattermost. It helps teams organise projects, track tasks, and visualise workflows.
Key Features:
- Kanban-style boards with cards for tasks, issues, or ideas.
- Customizable templates (e.g., sprint planning, product roadmaps).
- File attachments, checklists, due dates, and labels.
- Integration with Mattermost channels for discussion alongside work tracking.
- Real-time sync across devices and team members.
Mattermost Playbooks
It is a process automation and workflow tool for recurring team procedures. It standardises and guides teams through complex or repetitive manual operations.
Key Features:
- Step-by-step checklists to ensure consistency in critical workflows.
- Real-time progress tracking and role assignments.
- Automation triggers (e.g., auto-creating tasks when an incident starts).
- Postmortem reports and analytics for continuous improvement.
- Tight integration with channels for visibility and collaboration.