The human elements of organizations became powerfully self-evident when a lot of mergers and restructuring projects failed during the late ’80s and the early ’90s. These expensive experiences taught change-management gurus to share slogans like: “Culture beats strategy” and later on the famous “Culture eats strategy for lunch”.
But what about organisation, structure and technology. You have already guessed it, culture beats everything. Starting with the culture might sound difficult but will lead you to both structural and technological decisions.
Openness = security
The digital transformation has brought ecosystems of services and information that helps us do the right thing at the right time for the right person. To be able to build digital ecosystems internally and externally the underlying information sources need to be exposed.
This can only be achieved in an environment that embraces openness.
Openness is the key factor for a culture that will succeed in the digital transformation.
Organisations were different silos will hold their data captured and that are afraid of sharing for any reason will never be able to gain full advantage of digitalisation that a culture that embraces “sharing is caring” will .
An open environment will increase data value, will embrace initiatives as company data lakes and will build easy to use APIs to help internal and external users to explore their data.
Organisations were “Line of Business” use shadow IT in search for better speed and agility in their business efforts will fail - anyway when the IT department is required to solve the connectivity issues afterwards.
In an organisation were the culture is open LoB and IT will collaborate to fullfill the underlying goal of making all information available to enable innovation.
Culture is key
An open culture is the key factor for enabling the digital transformation internally and in external ecosystems and will increase the speed of digitalisation for all organisation, which will be beneficial for the whole society.
Culture eats everything for lunch and focusing on and implementing an open culture will get the job done.